Clinical Team

Laura)

Dr Laura Kelly

Lead Consultant

MB ChB, MA & FRCP

Laura has been a consultant in palliative medicine since 2004. She has worked in palliative care in hospital and hospice settings for ten years in Surrey before joining The Prince & Princess of Wales Hospice in March 2014.

She works with patients and families in their communities, on the inpatient unit at the hospice, and in the Queen Elizabeth Hospital in Glasgow.

Within her clinical roles, Laura is also involved in teaching medical students and junior medical staff, to ensure current and future doctors are learning the value of specialist palliative care.

She has responsibility for the medical team within the hospice and is our representative at regional and national meetings.

Laura also has the role of Caldicott Guardian for the hospice, ensuring patient information is dealt with in a sensitive manner in accordance with national legislation, and she chairs the information governance group of the hospice strategy.

With a wealth of clinical knowledge as well as years of experience dealing with the palliative care needs of patients and families, Laura has particular interest in the ethics of palliative care.

She has an MA in the ethics of cancer and palliative care, and also in the area of prognostication in palliative care populations.

Laura had been trained in delivering advanced communication skills training and is looking forward to using this knowledge to provide training to healthcare professionals involved in providing palliative care.

She is driven by the knowledge that there is only chance to get it right for patients at the end of life and is determined to ensure that all patients who need specialist palliative care at the end of life receive it.

Read More
Ann)

Ann Bradley

Senior Charge Nurse (Inpatient Unit)

Ann Bradley is the senior charge nurse in the inpatient unit.

I joined the hospice team in September 2002, prior to this i worked in the acute sector in both HDU and ITU.

I joined as a staff nurse and worked on the ward for 4 years before joining the hospice community team where I worked as a CNS for 2 years. I loved this role but was always drawn back to the in patient unit as I very much loved working as part of a bigger team. I have been given the opportunities to progress from band 5 to band 7 and have been fully supported both educationally and personally to help with my development.

I love leading a team helping support the staff development and really the development of the hospice looking at how it has evolved in the past 20 years. I have been fortunate in my career to work with such a forward thinking team who have inspired me to develop our service.

I have been inspired by so many wonderful patients and families along the way and I really could not imagine working in any other field of nursing.

Read More
Pamela McCall)

Pamela McCall

CNS Team Lead for Community & Outpatient Services

I joined the hospice in 2008 as a staff nurse in the in-patient unit and, from the very beginning, felt privileged to be part of a team dedicated to providing compassionate, person-centred care for people living with life-limiting illness.

Supporting patients and families at such an important time in their lives has always been at the heart of my practice.

In 2015, I was promoted to Deputy Charge Nurse, a role that allowed me to further develop my leadership skills while continuing to deliver high-quality clinical care. I particularly valued supporting colleagues and contributing to a culture of learning, reflection and teamwork within the in-patient setting.

As my interest in community-based palliative care grew, I moved into the Community Palliative Care Team as a Clinical Nurse Specialist. This role reinforced my belief in the importance of accessible, co-ordinated care that supports people to remain in their own homes wherever possible.

I am now proud to lead the Community and Outpatient Palliative Care Team, where I work with a skilled and committed group of professionals to ensure that patients and families across our community have timely access to specialist palliative care.

I am passionate about ensuring that patients and families feel supported, informed and empowered throughout their journey. By strengthening community services and partnerships, I believe we can help people live as well as possible, for as long as possible, in the place that feels right for them.

Read More
Lorna)

Lorna Reid

Lead for Collaborative Training & Education

In 2020 Lorna was delighted to be appointed as Lead for Collaborative Training and Education at PPWH.

She has a longstanding interest in care of older adults, and she practiced nursing for five years in the care home sector before moving to ACCORD Hospice, Paisley where she worked for 23 years in a variety of roles – including education and facilitation. She is passionate about finding innovative ways to ease stress and distress and make meaningful connections so people can flourish.

Since 2010 Lorna has championed Namaste Care and Namaste Care Training in Scotland. Namaste Care is a creative, mindful, person-centred approach for people with end-stage dementia and at risk of disconnection. Research suggests it can: empower staff and families with new ways of relating to people with dementia; improve quality of life, interactions, and interest in surroundings; and reduce agitation. 

Read more

Read More
Pauline McIntyre )

Pauline McIntyre

Director of Clinical Services

I am a Registered Nurse with over 35 years' experience, having spent 16 years NHS assessment and rehabilitation. For 21 years I provided care, management and leadership for veterans and their families across five care settings throughout Scotland.  

As my career progressed, one thing that has always remained, is that patients and their loved ones will be at the heart of everything. Alongside this is valuing all staff teams who contribute to the delivery of high standards of quality care. 

In 2019, I received an Award of Merit from the Royal College of Nursing. I also became a Queen's Nurse, after completing a nine-month intense development programme, a life changing experience!

In 2021, I received an award from Scottish Care in recognition of my Management and Leadership skills.

I am particularly proud, after four years of part-time study, I completed my MSc in Healthcare Management in 2025. I was working full time and often studying into the wee hours!

I am delighted to join the team at The Prince & Princess of Wales Hospice, I have received a warm welcome across the teams and I look forward to doing the best we can for those using our beautiful service.

Read More
Jane)

Jane Miller

Deputy Director of Clinical Services

Jane has been a registered general nurse for many years starting her career in the PPWH as a staff nurse in 1994, moving on to the Manshionhouse unit and then the renal unit of the Western Infirmary.

Prior to her current post she spent 18 months working with the palliative care practice development team in GG&C and then 7 years as Education Facilitator in the PPWH delivering education around all aspects of palliative, end of life and bereavement care.

Within the role of ACNS Jane offers advice and support to patients and families diagnosed with a palliative condition, helping patients cope with their illness through holistic symptom assessment and management to allow the patient to live well and die well in their place of choice. This support is offered in the patient’s home and in nurse led clinics within the hospice and in the community.

Jane has achieved her MSc in Advance practice, has a keen interest in nurturing leadership and the future of palliative care provision and most recently have completed 3 post graduate modules , Non-medical prescribing, clinical assessment/decision making and pathophysiology  which awards her a certificate as an Advanced Nurse Practitioner.

Read More
Audra)

Audra Cook

Clinical Effectiveness Co-ordinator

Lynsay Bain)

Lynsay Bain

Young Adult Service Lead

My name is Lynsay Bain, and I am the Young Adult Service Lead.

I joined the Hospice in April 2023. I qualified as a Registered General Nurse in February 2004 and worked within the Surgical receiving unit and Gastrointestinal surgery. Throughout my experience within the acute hospital, I realised I wanted to pursue my career in Specialist Palliative care.


I then went to work in St Andrews Hospice as a staff nurse within the Inpatient unit for nine years, during this time I gained valuable knowledge, skills and experience. I enjoyed working within a team providing holistic care to patients and their families.

In 2014 I felt ready for a new challenge and joined Kilbryde Hospice. Kilbryde Hospice was a new purpose built Hospice in South Lanarkshire. I was fortunate to join the Hospice at a very early stage and be involved in establishing Day Service and the outpatient’s department as a staff Nurse.


Through learning and developing I was appointed the Day Services Manager position. As the Hospice evolved, I felt privileged to have been involved in the Project team to ensure all policies, procedures and operationally the Inpatient Unit was safe and ready to open in August 2018. I gained valuable experience developing services and contributing within a project team.

I enjoyed the opportunity developing services. As the ward was ready to open, I was successful and appointed the Inpatient Unit Managers position where I worked for four and a half years.

I feel privileged to join The Prince & Princess of Wales Hospice as the Young Adult Service Lead and to work within the Young Adult Service. I have been inspired by the young adults and their families and look forward to working in a team to establish how as a service we can make a difference to the young adults and their families.

Read More
separator