We are here to support you
Our patients are at the centre of everything we do at The Prince & Princess of Wales Hospice. We care for more than 1,200 new patients, their families and loved ones each year in the hospice, at home and in the community. Wherever you choose to receive your care, we are here for you every step of the way.
Our multi-disciplinary team understand the challenges that are experienced after a diagnosis of a life-shortening illness. Our aim is to treat our patients holistically with respect and dignity, and our team of staff and volunteers are here to make sure patients and families are fully supported throughout their time with us. We make decisions about your care in consultation with you in order to provide the best compassionate care possible. Our welcoming team is here to make the experience as easy and comfortable as possible when you are referred to us.
What is Hospice Care?
Hospice care aims to improve quality of life and wellbeing for people with a life-shortening condition. It helps people live as fully and as well as possible, for however long that may be.
Our approach also supports family members, carers and those close to the person receiving care. This support is available during illness and after bereavement.
Our care is also known as palliative care. Our specialist care is delivered by a multi-disciplinary team which includes doctors, consultants, specialist nurses, physiotherapists, social workers, counsellors and volunteers.
We take a person-centred approach, working with patients, families and loved ones on what matters most to you.
If you are referred to the hospice, you may receive care in our purpose-built building, in hospital, at home, or in another place of residence.
Our services
We provide a holistic range of services to support all those affected by a life-shortening illness. All our care is free to you, and your family and carers.
Our services aim to support everyone’s physical, emotional, social and spiritual wellbeing. The aim of The Prince & Princess of Wales Hospice is to support people to live as well as possible for as long as possible.
We do this by providing Palliative care support and holistic support for patients and their families, carers and friends, during their time with us and beyond. Our team, of doctors, nurses, therapists, counsellors, chaplains, social workers and volunteers, treat patients in their own homes, at other places of care, and in the hospice.
Visting the hospice
Your first visit to the hospice can feel overwhelming. We want to do everything we can to help you feel welcome and at ease, and our team of staff and volunteers will support you throughout.
Hospice Experience
We are always keen to hear about your experiences of the hospice; what has worked and where we could improve. Your feedback helps us to look at things through fresh eyes and helps us to develop how we do things on a day-to-day basis as well as changes to our services.




