Prince and Princess of Wales Hospice

Privacy policy

This website is operated by The Prince & Princess of Wales Hospice. We take the privacy of our users seriously. We know that privacy is important to you and so we promise to respect your personal information.

We collect personal information from you through the use of the request forms. We process the information collected for the purposes of processing your request, providing you with information about products and services we offer and for auditing usage of this website. We will only request necessary information from you and will try to ensure that your details are kept accurate and up to date. Information is collected lawfully and in accordance with the Data Protection Act 1998. Any information that is saved is held safely on our mainframe computer with security systems preventing unauthorised access and we always ensure it is treated confidentially.

To keep you informed about our products and services we may notify you by e-mail or by post. If you wish to stop receiving such communications please contact:

The Prince & Princess of Wales Hospice
71 Carlton Place
G5 9TD

Tel: 0141 429 5599
Fax: 0141 429 2566

If you contact us by phone, the call may be recorded or monitored to provide additional security and to help improve our service.

We may exchange information with other approved organisations but only for the purposes of underwriting and fraud prevention. However we will only reveal your personal data to third parties if it is necessary for the performance of any agreement between us, you have given your consent or it is required or permitted by law.

You have the right to apply for a copy of the information we hold about you (for which we may make a small charge to cover the cost of administration) and to have any inaccuracies corrected.