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Regulatory Reports

The Quality of our care

At The Prince & Princess of Wales Hospice, we endeavour to deliver the highest quality of care for our patients and families. In addition to a robust internal clinical governance system, we welcome scrutiny from Health Improvement Scotland. Please use the links below to view our key documents.

Healthcare Improvement Scotland Inspections (HIS)

Use the link below to view the latest HIS reports about our care

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Community Development and Engagement Strategy

Our Community Development and Engagement Strategy aims to develop
and create a more supportive, informed community, confident to talk about
and act on their needs in relation to death, dying, and loss.

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Clinical Strategy 2023 - 25

Our Clinical Strategy is currently being updated inline with the NHS GG&C Palliative Care Strategy. Use the link below to view a summary of our 2023 - 2025 Clinical Strategy

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Duty of Candor Annual Report 2025 - 26

Read our Duty of Candor annual report

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Hospice Care Leaflet

This booklet gives a general introduction to our services and answers some common questions about PPWH.

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Leadership and our people

Our work is only possible because of the people who dedicate themselves to it. From our clinical teams and social workers to our volunteers and support staff, every person at The Prince & Princess of Wales Hospice plays a vital role in delivering outstanding care.

We are led by an experienced board of trustees and a senior leadership team committed to the highest standards of governance, transparency, and continuous improvement. Together, we ensure the hospice remains a place where patients and families are supported with skill, compassion, and dignity.

Our Values

Together with our mission and vision, read our values using the link below. 

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Ethical Leadership Charter

This sets out the principles, behaviours, and commitments expected of all leaders within PPWH. 

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Staff Survey

Results from the 2025 survey

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Our financial model and performance

We receive a percentage of our funding from the NHS. This means we depend on the generosity of supporters and the community to raise almost £7.2million needed to maintain our invaluable services for the people of Glasgow. This total is raised by voluntary donations, our fundraising events and legacies.

The Prince & Princess of Wales Hospice publishes various documents including an annual report and Healthcare Improvement Scotland reports.

Annual Accounts

Use the link below to read our accounts which are published annually. 

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