Prince and Princess of Wales Hospice

What is Hospice Care?

What is a hospice?

A hospice is a compassionate place of care for people who have been diagnosed with a life-limiting or life-shortening illness, such as cancer, heart failure, lung disease or neurological conditions.

The Prince & Princess of Wales Hospice provides a place that offers you comfort and peace of mind, where those who look after you, treat you with kindness, respect and dignity.

How do I access hospice services?

All our care is free to you, and your family and carers.

If you are thinking about hospice services speak to the health or social care professional who looks after you, about how the hospice can help.

If you want to speak to us about how we look after you, before coming to a decision about the future of your care, please contact The Prince & Princess of Wales Hospice.

What are the benefits of hospice care?

Hospice care can make all the difference.

It can help you and your family feel better, and feel more in control, making sure you are cared for in the right way, so that you and those close to you have the time to do, and talk about, what matters to you most.

We offer practical advice on legal and financial issues, and provide ongoing sensitive support to your family, carers and friends, and we always have the care of everyone’s physical, emotional, social and spiritual wellbeing right at the heart of what we do.

How do we care?

The aim of The Prince & Princess of Wales Hospice is to support people to live as well as possible for as long as possible.

We do this by providing palliative care treatment and holistic support for patients and their families, carers and friends, during their time with us and beyond.

Our team, of doctors, nurses, therapists, counsellors, chaplains, social workers and volunteers, treat patients in their own homes, at other places of care, and in the hospice.

What services do we offer?

We look after everyone affected by your illness; you, your family, carers and friends.

We do this in a number of ways and all of The Prince & Princess of Wales Hospice services are free.

Counselling services offer one-to-one or group sessions to enable you to talk through what’s worrying or concerning you.

Complementary therapies, such as massage and reflexology, help with wellbeing and relaxation, and occupational and physiotherapy help you with your everyday tasks.

The Prince & Princess of Wales Hospice's specialist Butterfly Service, funded by The Big Lottery, cares for the unique needs of children and young people affected by family illness and loss.

Our chaplain is here to suppoort and to give spiritual and religious guidance.

Where do we see you?

We see patients in their homes and other places of care, as well as at the hospice, in our outpatient clinic, our day unit, or as an inpatient.

We work closely with your GP and district nurse, and also link with other medical and support staff you currently see, and work in partnership with them to provide you with the best all round care.

Once with us you will always have a dedicated contact person at the hospice to speak to, and with whom you can discuss your treatment with.

Some people have a preference as to where they are cared for, and we will work with you and your family to achieve this.

How do I contact the hospice?

If you would like further information about hospice care please contact The Prince & Princess of Wales Hospice.