Prince and Princess of Wales Hospice

Coming to Glasgow's Hospice

You are always welcome to visit The Prince & Princess of Wales Hospice.

If you would like to visit, please arrange with your care team, who will make sure you are met and introduced to the hospice by showing you around.

If you begin treatment as an inpatient, day patient, or outpatient, we always make sure that your family can come and spend time with you.

Family members, carers and friends can visit Glasgow's Hospice at any time, though there may be times, such as meal times, or when doctors and nurses are carrying out care, when we may ask your visitors to wait.

During these times they may visit our cafe or dining room while we look after you.

Young visitors

Children are always welcome under the supervision of their parent or guardian.

We have a play area available, but it may be helpful to bring crayons and paper, or a favourite book or toy, to help keep them occupied and busy.

Pet visitors

Pets are welcome too, please get in touch with us before visiting, so we can arrange this for you.

Food & drink

We have two designated areas where you can relax and have food and drink.

Our dining room to the right of reception, and Café Amar to the left of reception.

The dining room is open seven days from 07.30am to 18.45pm, with our great catering team offering wholesome food, and special dietary requirements for patients, visitors and hospice employees.

The café, generously staffed throughout the day by Prince & Princess of Wales Hospice volunteers, provides teas, coffees and light snacks, with our vending machines offering drinks and sandwiches 24 hours a day.

Finding us

We are centrally situated just over the river from the city centre, close to all major public transport links, including Glasgow Central Station, Queen Street Station, St Enoch or Bridge Street underground stations and local bus stops.

For driving directions using sat nav instructions, our address is The Prince & Princess of Wales Hospice, 71 Carlton Place, Glasgow, G5 9TD.

Parking

The hospice has a small car park at the back of the building.

When this is full there is pay and display parking at the front of the building on Carlton Place.

Building accessibility

There is a ramp entrance to the rear of the building offering direct access from the car park for patients and visitors.

We ask that everyone please visit reception when they first arrive.

Safety & security

For the safety of everyone, CCTV security cameras are in use both in and around the hospice.

The fire alarm is tested every Wednesday at 11am.

In the event of a fire, hospice staff will advise on the evacuation plan.

Patient confidentiality

The confidentiality of Prince & Princess of Wales Hospice patients is of paramount importance to us.

We understand that visitors and family members wish to be informed of a patient's progress, however we would ask that everyone understands that the patient’s permission needs to be sought and granted before any information is shared.

Infection control

Every care is taken to protect patients from contracting preventable infections.

At the hospice we advise all staff, patients and visitors to wash their hands with our special alcohol gel on entering and leaving any clinical areas also to use the hand washing technique shown at each sink when washing your hands with soap.

We have infection prevention and control team who advise patients, staff and visitors on hand hygiene and environmental cleanliness and also carry out audits on activities such as hand hygiene, waste, safe environment and sharps safety.

They ensure that all staff adhere to the infection prevention control policy which is in line with Greater Glasgow and Clyde’s policy.

Hospice contact details

If you would like further information please contact The Prince & Princess of Wales Hospice.