Where: various locations around greater Glasgow and Clyde
Appropriate for: senior to middle grade clinicians or managers
This communications course is delivered by trained communication facilitators in conjunction with NHS Greater Glasgow and Clyde. The Intermediate Communication Skills training will enable participants to enhance their communication skills in difficult or challenging situations, for example team dynamics, discussions around ceilings of treatment or end of life care. It is based upon evidence relating to core communication skills and offers tools to support difficult conversations
We aim to:
The workshop facilitates:
A structured evidenced-based approach to communication.
Understanding and utilisation of good communication techniques and listening.
The sharing of experiences and best practice with colleagues.
You actively participating in the interactive sessions.
The opportunity to reflect on your own communication style, attitudes and behaviours in a safe supportive environment.