Our new building is fully accessible, if you have any concerns, please speak to us before your arrival.
We ask that everyone please visit reception when they first arrive.
We aim to make it as easy as possible for you to visit The Prince & Princess of Wales Hospice as we know that it is an important part of your and your loved one’s day.
Please speak to the ward staff before you visit the hospice. They will advise on any current guidelines.
Please also be mindful of the peace and privacy we try to create at the hospice.
On every arrival, please visit our reception area.
Click here for our most up-to-date visiting procedures during coronavirus. Updated May 2022
Where possible we will cater for the needs of friends and family members who wish to stay with us if your loved one is in our care. Sometimes, however, families may wish to make their own arrangements.
Please find a list of hotels and hostels that are within easy walking distance of the hospice.
Children are always welcome under the supervision of their parent or guardian.
We have a play area available, but it may be helpful to bring crayons and paper, or a favourite book or toy, to help keep children occupied and busy.
We have designated areas where you can relax and have food and drink.
Our cafe is directly past the main recpetion and is open from 8am until 7pm everyday, our great catering team offer homemade wholesome food, and special dietary requirements for patients, visitors and hospice employees.
The café, generously staffed throughout the day by The Prince & Princess of Wales Hospice volunteers, provides teas, coffees and light snacks, with our vending machines offering drinks and sandwiches 24 hours a day.
We are situated within the grounds of Bellahouston Park, on the South side of Glasgow.
For driving directions using sat nav instructions, our address is The Prince & Princess of Wales Hospice, 20 Dumbreck Road, Bellahouston Park, Glasgow G41 5BW
Navigate to the hospice
The hospice has a car poark directly in front of the building with a number of accesible parking spaces.
For the safety of everyone, CCTV security cameras are in use both in and around the hospice.
The fire alarm is tested every Wednesday at 11am on a weekly basis.
In the event of a fire hospice staff will advise on the evacuation plan.
The confidentiality of The Prince & Princess of Wales Hospice patients is of paramount importance to us.
We understand that visitors and family members wish to be informed of a patient's progress, however we would ask that everyone understand the patient’s permission needs to be sought and granted before any information is shared.
Learn more about patient confidentiality
Every care is taken to protect patients from contracting preventable infections.
At the hospice we advise all staff, patients and visitors to wash their hands with our special alcohol gel on entering and leaving any clinical areas, and also to use the hand washing technique shown at each sink when washing your hands with soap.
We have infection prevention and control procedures to advise patients, staff and visitors on hand hygiene and environmental cleanliness and we also carry out audits on activities such as hand hygiene, waste, safe environment and sharps safety.
They ensure that all staff adhere to the infection prevention control policy which is in line with NHS Greater Glasgow and Clyde’s policy.